Privacy Policy
Last updated: March 17, 2026
Our Perspective
We give credence to fears of privacy — particularly when sensitive data is being stored.
We focus on a few things to keep your data private:
Protecting data from outside intruders: we use a private cloud, encrypt data in transit and at rest, don’t expose any public IP to the data, require MFA for developers, etc..
Hiding data from inside developers: we employ a second encryption layer to the data to hide plaintext fields from developers who are performing required maintenance on the databases. This means only you, and those who you share it with, will read your entries.
Using responsible, proven vendors: we use AWS, Anthropic, OpenAI, and ElevenLabs.
Because we know that there are humans behind every piece of software (people making adjustments and deciding on security measures and possibly creating a bug or a security flaw) we fully understand and empathize with hesitation about sharing personal thoughts in an unknown app. We wouldn’t do it ourselves, unless we were made to feel comfortable first. Gaining trust is hard — both in terms of privacy and in terms of using a new technology like AI. We want to earn that trust.
Frequently Asked Questions
What information do you collect?
Your email address (if you sign up directly).
Your Apple or Google ID (if you sign in with those services).
A private relay email from Apple if you choose Apple’s Hide My Email option.
Basic usage data (such as app activity, crash logs, device type).
What information is not collected?
We store, but never see or share, the content of your reflections or any context the system saves to improve future replies.
These are stored so you can revisit them - but never seen.
Why do you need my email?
To create and manage your account (allowing you to retrieve your reflections across devices).
To send important updates, such as password resets, if you forget your password.
Will you send me marketing emails?
No
Who do you share my data with?
Reflection Partner never sells or rents your data with anyone else.
That said, we use secure, third-party services (hosting, LLM) in order to operate the app.
Can I delete my account?
Yes. From within the app, you can request account deletion at any time.
This deletes your account information and app data from our servers.
If you subscribed through Apple, you must also cancel your subscription in the App Store.
How do you protect my data?
All data is encrypted in transit and at rest.
Data is stored in a private cloud with no public entry point.
We add another layer of encryption so that during system maintenance developers cannot see it.
We follow security best practices to safeguard your information.
How can I contact you?
If you have any questions about this policy, please reach us using the form below.